SureHire® is an instrument that is specifically designed to measure the competencies necessary for job success in a retail environment. Comprised of 50 multiple-choice items, it can be completed by most applicants in 25 minutes or less. SureHire® affords a broad understanding of potential employees by assessing both problem solving skills (such as making change and following written procedures) as well as attitudes toward work and customer service.

SureHire® identifies job applicants' willingness to succeed, their ability to perform, and their key attitudes toward customers, co-workers, and supervisors. As a result, the SureHire® helps employers to identify high-quality, conscientious, and service-oriented employees.