User Level: C

The Patient Communication Insights (PCI)is a brief assessment instrument that is designed to facilitate patient-caregiver communication. Taking less than five minutes to complete, patients rate themselves on 12 clusters of four self-descriptive phrases. A brief report is generated that describes the patient's communication style and response tendencies. Specific suggestions for increasing patient trust, communication, and compliance are also provided.

The Patient Communication Insights is a quick and cost effective tool for improving the quality of medical care and increasing patient satisfaction. It is especially well-suited for outpatient settings where there is a focus upon the delivery of care in a patient-focused time-efficient manner.

What the PCI Measures

The Patient Communication Insights describes: 

	Basic Personality Tendencies
	Communication Style
	Specific Suggestions for Increasing Communication Effectiveness

Patient Communication Insights is a copyright and mark solely owned by The Hall Group.